Privacy Notice for Jannou Credit Union Home
Introduction:
Jannou Credit Union is owned by its members and run by a Board of Directors that members’elect. You can be confident that your financial privacy is a top priority of this credit union.
This Privacy Notice explains how we collect, use, and protect the personal financial information you provide when you use the Jannou Credit Union App. Your privacy is paramount to us, and we are committed to safeguarding your personal information in accordance with this Notice and applicable laws and regulations. If you have any questions contact us at 758-452-4807/8 or email info@cscreditunion.org.
Information Collection:
Jannou Credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security- coding techniques to protect against unauthorized access to personal records, ensure ccuracy and integrity of communications and transactions, and protect member confidentiality.
When you use the Application, we may collect the following types of information:
- Personal Identification Information: Name, date of birth, email, and other contact details.
- Financial Information: Account numbers, loan balances, and transaction history
- Device Information: IP address, device ID, device type, operating system, and Application usage data.
Use of Information:
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The information we collect may be used for the following purposes:
- To manage your account(s) and provide you with the services requested.
- To improve the quality, safety, and security of our services.
- To comply with legal and regulatory requirements.
- To communicate with you about your account and the services we offer.
Protection of Information:
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:
- Encryption of data in transit and at rest.
- Regularly updated security protocols and software.
- Restricted access to your personal information to authorized personnel only.
It is however important to note, that information security is a shared responsibility and you are equally responsible for keeping your information safe.
You can do this by:
• Monitoring your account activity for unusual or suspicious transactions
• Being cognizant of unusual requests or offers and reporting any suspicious activity
• Memorizing your User ID’s , passwords and access credentials for your account.
• Refraining from sharing your User ID and passwords for our online & mobile services
• Avoiding the use of public Wi-Fi connections
• Avoiding the storage of personal information on electronic devices
Members of our credit union also have a responsibility to safeguard their financial information. With regards to our Internet Home Banking site, this means protecting your access credentials and changing them frequently. Our home banking database is a private system operated for the exclusive use of our members. We use SSL encryption and digital server authentication to insure the privacy of your information when sending data between our home banking server and your home computer.
Information sent electronically, emails for example, may not be secure. As a result, it is important that you do not reveal sensitive information about your account through these mediums.
Jannou will never ask you to provide personal, login or account information through unsolicited emails. Should you receive an email requesting this type of information, you should not respond and proceed to contact us immediately.
Sharing of Information:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will not use or share your information with anyone except as described in this Privacy Policy.
We restrict access to your personal and account information to those who need to know that information to provide products or services to you. We maintain procedural safeguards to guard your nonpublic information.
Our staff is educated about the importance of maintaining confidentiality and member privacy. If necessary, we will take appropriate disciplinary steps to enforce our staff’s responsibility to protect your personal information.
Data Breaches:
Within 72 hours after the discovery of a breach, Jannou will determine its scope and extent , and communicate with the affected members. Jannou will advise of the measures taken to handle the situation and requirements to further protect members’ information.
Changes to this Privacy Notice:
We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. You are advised to review this Privacy Notice periodically for any changes.
Contact Us:
If you have any questions about this Privacy Notice, the practices of this Application, or your dealings with this Application, please contact us at:
Jannou Credit Union: info@cscreditunion.org or 758 452 4807
This document was last updated on April 4th 2024
